Terms and conditions

These Terms & Conditions tell you the terms on which you may make use of our website codsallandwergs.co.uk, whether as a guest or a registered user. Use of our Website includes accessing, browsing, or registering to use our Website.

Please read through these terms and conditions carefully before using this website.

By using or submitting an order for either goods or services (and any subsequent orders) on this web site you are agreeing to the terms that appear below.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.


Conditions – means these terms and conditions
Users – means the users of the Website collectively
Products – means a product displayed for sale on the Website
Events – means an event displayed for sale on the Website
Personal Information – means the details provided by you on registration
We/us – means Codsall & Wergs Garden Centre Ltd
Website – means the website located at www.codsallandwergs.co.uk or any subsequent URL which may replace it
You – means a user of this Website

General Terms

Every effort has, is and will be taken to ensure that the information contained in this Website is correct and up to date. The information may from time-to-time become incomplete, inaccurate or out of date. Pictures on the Website are generally accurate but variations in shape, size and colour must be expected.

We assume no responsibility for the contents of any other websites to which this Website has links

To the full extent permitted by law, but subject to the terms and conditions of sale referred to below, we disclaim all warranties and representations (whether implied or expressed) as to the accuracy of any information contained on this Website

Intellectual property
We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees) arising from the use of this website.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products and Events for sale on the Website. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Compliance of laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

The contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer rights
None of the above terms and conditions affects your statutory consumer rights.


Returning an item

Should you wish to return an item where you have purchased Goods or Services from Us as a Consumer (i.e. for private use as opposed to business use) You are entitled to cancel your contract completed with us within fourteen (14) days from the day after you received the goods or services and receive a refund.

To return or cancel your Goods ordered online and to receive a refund you must notify us first. You can notify us by the following means:

  • By telephone: 01902 842461 (Opening hours: Monday to Saturday 9am to 6pm and Sunday 10am to 4pm excluding Christmas Day, Boxing Day, New Year’s Day and Easter Sunday) calls are charged at your UK standard providers rate;
  • By post: Codsall & Wergs Garden Centre, Wergs hall Road, Codsall, Wolverhampton, WV8 2HJ.
  • By e-mail: enquiries@codsallandwergs.co.uk

For goods that are damaged, faulty or not fit for purpose, you must notify us in accordance with the methods described above within the following timescales:

Damaged on Delivery

  • For Goods that have arrived with damage caused by the Courier, You must notify us within 24 hours from the date of receiving delivery.
  • For Goods that are faulty or not fit for purpose, You must notify us within 30 days from the date of receiving delivery.

In the event that a fault or defect becomes apparent after 28 days from the date you received the Goods, the Goods may be subject to the Suppliers warranty which may allow for a warranty against faults and defects beyond this period. We shall endeavour to include all applicable information on Supplier warranties with the delivery of your Goods but please Contact Us if you have not received any information on any applicable Supplier warranties for Your Goods.